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If you currently have a tenancy opted into hands-free rent collection and want to switch to DIY rent collection, please follow the steps below.

In the event, your tenant has overpaid and you need to return or have returned the overpayment, you can record a refund in your tenancy by following the steps below.

We know that rejecting someone can be awkward. That's why we've introduced a "soft-decline" feature to our Messages.

You can add a YouTube walk-through video to your listing by following the steps below.

If the exact address you want to add doesn't display in the address finder, you can add this address manually by following the steps below.

To schedule a rent increase for your tenancy through myRent, please follow the steps below:

If you have existing reconciliation rules in place, you can easily edit them or delete them. Here's how:

We all have repeat transactions that we need to enter over and over again manually. You can set up a bank rule in your Expense Tracker to automatically get recurring transactions categorised and reconciled.

Some transactions can't be perfectly matched one-to-one to a specific category. You can now split one transaction into multiple accounting categories it is associated with. Here's how:

If your tenancy has been scheduled to end in myRent, you change the end date by followings the steps below: