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If you have come to an agreement with your tenant regarding a payment plan to pay back arrears, a payment plan can be created on myRent by following the below steps:

If you’re setting up an existing tenancy that had an arrears or credit balance when it was started in myRent, you can add a starting balance by following the steps below:

When creating a tenancy on myRent that is for an existing tenancy there are a couple of key considerations for ensuring the rent statement is set up as intended. We reccomend to use the steps below:

You and your tenants have the power to turn on and off myRent notifications.

You can delete records entered into your Expense Tracker.

If a tenant has left or if they are no longer proceeding as a tenant on your tenancy, they can be removed from the tenancy by following the steps below:

There are a couple of different ways to invite/onboard a tenant to your tenancy on myRent depending on whether you’re creating a new tenancy or this is an existing tenancy.

If eligible you can serve a notice to your landlord to end tenancy or schedule the tenancy to end if you have already served notice by following the steps below:

You can change the rent due day on your tenancy by following the steps below:

If you have previously archived a tenancy and need to make changes or reinstate it as an active tenancy you can un-archive it by following the steps below:

If you have created a duplicate or test tenancy and wish to remove it completely you can do this by following the steps below:

You can archive or delete your tenancy from myRent which will end the subscription for that tenancy (unless already ended). If you choose to archive your tenancy, you will retain that tenancy in a read only format in your archive under tenancies which is great for record keeping purposes.

myRent stores your previous tenancies, listings and tenant checks in archive folders that can be found from your dashboard. These will remain here in a read only format unless they have been deleted.

You can upload your own bond lodgement form by following the steps below:

Once you have added all of your tenants to the tenancy, you can create a bond lodgement form by following the steps below:

You can upload your own tenancy agreement instead of creating one using our tenancy agreement builder by following the steps below:

Potential tenants have the ability to apply through your listing or you can invite them to apply through their enquiry.

With open homes, these are open to anyone that wants to view the property. To better gauge how many people are going to attend you can include an option to RSVP.

You can schedule private viewings with selected applicants directly from the listing dashboard. Applicants can accept, reschedule or cancel. We remind prospective tenants the day before they have a viewing booked so they don't forget and don't leave you waiting.

Every time a prospective tenant submits an application you will receive an email notification of this.

If you have selected tenants and in the process of finalising paperwork, you can mark your listing as under offer by following the steps below

You can update your bank account details by following the steps below

You can update your card details by following the steps below

If you're currently self collecting rent and wish to opt into hands free rent collection for a tenancy you can do this by following the steps below