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How to add a rent refund

20 October 2021

Photo by Tara Winstead from Pexels

In the event your tenant has overpaid, you can issue a refund in your tenancy by following the steps below.

Step 1: Go into your chosen tenancy

Step 2: Go to the Rent page

Step 3: Scroll down and select the blue "Add a rent refund" link

Step 4: Select the Date, Tenant, Amount and select Save rent refund

Step 5: You will want to transfer these funds back to the tenant if you haven't already.

The refund created will be reflected on the rent statement.

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