Step 1: Go to the Rent section of your chosen tenancy
Step 2: Scroll down to select payment instructions
Step 3: You can then click through the tabs to see the different payment details assigned for Rent, Bond & Bills
Tenants can also use the same steps above through their access to the tenancy to view these details.
Whether you are using hands-free rent collection or bank feeds to import the rent payments into myRent, the best way to ensure payments are automatically reconciled is for your tenants to make payment using their unique myRent reference.
Rent, bill and bond payments should be made separately using the unique reference for each.
There is an option on the Payment references page to send your tenants a reminder email of the payment details to use along with a customised message, ensuring they use the correct references going forward.
