Step 1: Go to your chosen Listing through your dashboard
Step 2: Select Enquiries and applications
Step 3: Select the ** Enquiry** that you wish to view and take action on
Step 4: Once you are in the Enquiry, go to the section What would you like to do with this Enquiry
Step 5: Select Softly decline. Before doing this, you can click on the blue Example link to view an example of our softly decline email