COVID-19 resources: learn more →
Property management

Rent collection simplified

Use technology to reduce hassle and increase transparency and compliance. myRent gives you two great rent collection options.

Rent dashboard showing the rent split between tenants and the breakdown of previous and future rent payments

myRent has two options for collecting and organising your rent:

DIY rent collection

Tenants pay rent directly into your bank account. You reconcile rent in myRent, which organises your rent on an online rent statement.
Optional: sync your bank account and myRent will automatically reconcile rent payments.

Great for: Landlords who want to streamline rent collection and stay hands on.

Hands-free rent collection

myRent collects your rent, reconciles it, provides real-time updates, and chases any arrears. Rent is transferred to your bank account within one business day.

Great for: Busy landlords who want to set and forget. myRent looks after your rent for you.

Your options explained

DIY rent collection
Hands-free rent collection
Digital rent statement
Clear, easy to understand online rent statement that shows you and your tenants the exact state of rent. View demo
How rent is received
Tenants pay rent directly into your bank account.
Tenants pay rent directly to myRent. We communicate with the tenant on how to set this up.
Rent is transferred to you within a business day.
How rent is reconciled
You manually reconcile payments, and myRent will remind you when a payment is expected.
If you connect a bank feed and your tenants pay rent with a unique reference we provide, rent payments will be automatically reconciled.
myRent reconciles rent for you. We will let you know when rent has been received and is on the way to your account.
Tenant payment set up
Tenants pay rent as they usually would. Tenants can access your bank details securely through myRent anytime.
myRent is set up as a bill payer with all the major banks, making tenant auto-payment set up easy and mistake free.
Multiple tenants
myRent’s online rent statement is set up to reconcile and track payments from multiple tenants. Landlord(s) and tenants are kept informed all of the time.
Multiple landlords
Co-own your properties? Multiple landlords can access the rent statement and reconcile payments.
Keep an eye on things through your online rent statement. Arrears are calculated and tracked in myRent, but you are responsible for chasing the arrears.
myRent will chase the tenant for arrears and keep you informed.
Payment plans
Help your tenants catch up on arrears by creating and agreeing on a customised payment plan. Your rent schedule and reminders will be adjusted and payments tracked.
14 day notice to remedy
You'll be provided options to digitally create, serve, and track 14 day notices to remedy.
Rent adjustments, payment holidays & rent increases
Easily make adjustments to rent. myRent will modify the rent statement and keep track of all the adjustments.
Rent payment by card
Not available.
Tenants can pay rent by credit or debit card. This is powerful tool in clearing arrears quickly even when cashflow is tight.
WINZ payments
You’ll need to register and liaise with the tenant and WINZ.
myRent is set up as an official WINZ supplier (CUR001535505), which means setting up payments is a breeze.
Bills (e.g. Water)
Upload your bills. Tenants will pay you directly, and you’ll reconcile payments within myRent.
If you connect a bank feed and your tenants pay bills with a unique reference we provide, bill payments will be automatically reconciled. You can make manual adjustments anytime.
You upload the bill and myRent will look after the payment. We will send payment reminders and overdue notices, chase arrears and allow tenants to pay via bank transfer, debit or credit card.
Included in our management plan. See pricing
Additional $10 per property per month

New tenancies

Easy onboarding of new tenancies. myRent provides clear, step-by-step instructions to get your tenancy set up. It sets a professional tone from the start. Stay organised by tracking the rent from day one.

Existing tenancies

Easy to set up with existing tenancies. Transition your tenants with no or minimal disruption. It supports existing arrears, initial partial payments, or credit balance. Start tracking from the date that suits you.


Do you make any reductions from the rent?

No. The balance of the rent is transferred to your bank account and a statement is provided through the rent section of your dashboard.

How do you pay the landlord?

You nominate the bank account you want the rent paid into. This can be any NZ retail bank (Sorry myRent cannot transfer to international bank accounts).

Rent will be transferred to you within one business day of it clearing myRent's bank account.

How do tenants pay their rent?

With Hands-free rent collection, the majority of tenants pay their rent via bank transfer. myRent is set up as an official bill payer with all the main NZ banks to make payments easier.

Tenants also have the option to pay their rent via credit or debt card. Paying by card attracts a card fee which is paid by the tenant to cover the merchant fees.

Are there any extra fees?

myRent's management pricing starts at $10 per month. Learn more about our pricing.

Tenants do not pay any fees for our service except if they choose to pay rent via card in which case a merchant fee is collected and passed onto the card processor.

What happens if the tenancy has already started?

myRent is designed to work equally well for new tenancies and existing tenancies. If you have an existing tenancy you specify the date you want myRent to take over rent collection and we take over from there.

Is Hands Free Rent Collection compliant?

Yes, myRent is built around the Residential Tenancies Act so rent is collected correctly. Records are kept longer than the 7 years required by the IRD.

Tenants can access a complete history of rent payments anytime from their dashboard so rent receipts and statements are no longer required to stay compliant.

Try now with a risk-free 2 month trial.

We are so confident you’ll love myRent we are giving you your first months for free. There is no contract, so you can leave anytime.

The myRent Customer Service team

Speak to someone from our team

We're here and happy to answer any questions, give you a live demo of myRent or help you set up your tenancy.

9am - 5pm Monday through Friday

Our current response time is about 90 minutes

Not quite ready to sign up?

Subscribe to our free newsletter. We’ll keep you up to date on all things myRent, important tenancy law changes, and new tips on maximising your returns.