Effectively manage unexpected repairs that occur at your property
Track and monitor repair requests lodged by your tenants or create your own maintenance tasks. Add photos, description, communicate with your tenants about the issue or share the details with your tradesperson.
Clear communication throughout
No more back and forth emails, phone calls and messages. Receive detailed maintenance alerts directly from tenants and update them easily about the state of repairs and tradesperson visits. Clear communication reduces frustrations.
As you close off tasks myRent keeps a detailed maintenance history. Each entry stores photos, contains information about the issue with dates and tenant communication.
Share the details with your tradesperson
Email a complete summary (including photos, videos, documents and notes) to any tradesperson. This usually provides enough information on how the problem should be fixed - possibly saving you a call out fee.
Don't have your own tradesperson?
Don’t worry we can help - with NoCowboys and Builderscrack we can introduce you to local tradespeople with ratings and reviews of their work.
Does myRent charge for maintenance?
Absolutely not, we are not tradespeople and we don’t do the repairs, so we don’t deserve to be paid. However online maintenance issue tracking is included in the monthly management fee, starting at $10.
Do records help at the tribunal?
Absolutely, whenever maintenance issues are part of tribunal proceedings, there is always a lack of evidence as a lot of the communication is done by phone and in person. Having a full record provides protection and shows you are a good landlord and approach things correctly.
Can I do the maintenance myself?
Of course, how you deal with each maintenance issue is up to you. If you are an overseas landlord then just forward them all to your handyman to deal with. But if you are handy then save the expense and fix it yourself.
Speak to someone from our team
We're here and happy to answer any questions, give you a live demo of myRent or help you set up your tenancy.
9am - 5pm Monday through Friday
Our current response time is about 90 minutes
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