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Maintenance you control

Maintenance is the number one frustration for landlords and tenants. myRent provides the information for you to make the decisions and manage repairs from anywhere, while making sure everyone is up-to-date

List of pending and resolved issues of a tenancy on the myRent dashboard

Simple maintenance tracking

Tenants (or you) log maintenance issues online with a description and photos and/or video. This provides an accurate record of the issue and usually enough information for you or your tradesmen to work out what needs to be done.

List of issues and the breakdown of a single issue on a phone
Make decisions on maintenance issues directly from the dashboard

You make the decision

Fix it yourself, use your tradesmen or use one of our recommended tradesmen, the choice is up to you. Don’t let your property manager waste your money on poor maintenance solutions.

Share the details with your tradesmen

Email a complete summary (including photos, videos, documents and notes) to any tradesmen. This usually provides enough information on how the problem should be fixed. Possibly saving you a call out fee.

One click button to share the issue details with tradesmen
A description of an issue with a photo and comment from the landlord

Clear communication throughout

No more back and forth emails, phone calls and messages. Receive detailed maintenance alerts directly from tenants and update them easily about the status of repairs and tradesman visits. Clear communication reduces frustrations.

Don't have your own tradesmen?

Don’t worry we can help. With NoCowboys and Builderscrack we can introduce you to local tradesmen with ratings and reviews of their work.

Logos for NoCowboys and Builderscrack

Maintenance issues are included in our 1% management service

Risk free 3 month trial

We are so confident you’ll love myRent we are giving you your first months for free. There is no contract, so you can leave anytime.

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Speak to someone from our team

We're here and happy to answer any questions, give you a live demo of myRent or help you setup your tenancy.

phone 0800 424 307

Monday — Friday | 10am until 8pm

Free call from mobile or landline

FAQs

Does myRent charge for maintenance?

Absolutely not, we are not tradesmen and we don’t do the repairs, so we don’t deserve to be paid. However online maintenance issue tracking is included in the 1% + GST management fee.

Do records help at the tribunal?

Absolutely, whenever maintenance issues are part of a tribunal proceedings there is always a lack of evidence as a lot of the communication is phone calls and in person. Having a full record provides protection and shows you are a good landlord and approached things correctly.

Can I do the maintenance myself?

Of course, how you deal with each maintenance issue is up to you. If you are an overseas landlord then just forward them all to your handyman to deal with but if you are handy yourself then save yourself the expense and fix it yourself.