Property maintenance without the headache
Modern tools to stay on top of your maintenance and repairs.
Effectively manage unexpected repairs that occur at your property
Streamlined tracking
Track and monitor tenant repair requests or create maintenance tasks. Include photos and descriptions to communicate issues with tenants or share details with preferred tradespeople.
Maintenance schedule
Configure and get reminded of your recurring maintenance so nothing gets forgotten, e.g. gutter cleaning, cleaning heat pump filters, etc.
Record issues in inspections
When you track maintenance in myInspections, it’s imported directly into myRent’s maintenance tracking. Keeping it all in the one place for you.
Try now with a risk-free 2 month trial
Stay informed
Clear communication throughout. No more back and forth emails, phone calls and messages. Receive detailed maintenance alerts directly from tenants and update them easily about the state of repairs and tradesperson visits. Clear communication reduces frustrations.
Keep secure records
As you close off tasks myRent keeps a detailed maintenance history. Each entry stores photos, contains information about the issue with dates and tenant communication.
Hand-off to your tradesperson
Email a complete summary (including photos, videos, documents and notes) to any tradesperson. This usually provides enough information on how the problem should be fixed - possibly saving you a call out fee.
Don't have your own tradesperson?
Don’t worry we can help — you’re only one click away from creating a job on Builders Crack. We can introduce you to local tradespeople with ratings and reviews of their work.
Try now with a risk-free 2 month trial
FAQs
Does myRent charge for maintenance?
Absolutely not. We are not tradespeople, and we don’t do the repairs, so we don’t deserve to be paid. However, online maintenance issue tracking is included in the monthly management fee, starting at $17.
Do records help at the tribunal?
Absolutely. When maintenance issues are part of tribunal proceedings, there is often a lack of evidence as a lot of the communication is done by phone and in person. Having a full record provides protection and shows you are a good landlord and approach things correctly.
Can I do the maintenance myself?
Yes. How you deal with each maintenance issue is up to you. If you have a preferred handyman, with a click of a button you can forward recorded maintenance to them. Of course, if you are handy then save the expense and fix it yourself.
Dedicated customer support.
Every step of the way.
Really.
Our NZ based team are here and happy to answer any questions you have or help you set up your tenancy. Speak to an expert today.
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