Step 1: Go to your chosen tenancy
Step 2: Go to the Settings page
Step 3: Select Rent Settings
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Step 4: Select Rent collection method
Step 5: Select Use Hands-free Rent Collection and press Confirm.
Making this change will generate a notification that goes to your tenants that advises them of the change and provides them with the new payment details to use.
We do recommend reaching out to your tenants just to double check they are aware of the change of payment details.
Both landlords and tenants can find their current payment details on the rent page of your tenancy under Payment instructions.
You can find out more about hands-free rent collection here.
Your subscription will automatically get updated to reflect the change to hands-free rent collection which is $14+GST per tenancy per month.
