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How to change to hands free rent collection

9 December 2021

Photo by Max Vakhtbovych from Pexels

If you're currently self collecting rent and wish to opt into hands free rent collection for a tenancy you can do this by following the steps below

Step 1: go to your chosen Tenancy

Step 2: go to the Rents page

Step 3: select Adjust rent

Step 4: select Rent collection method

Step 5: select Hands free rent collection and press next

Making this change will generate a notification that goes to your tenants that advises them of the change and provides them with the new payment details to use.

We do recommend reaching out to your tenants just to double check they are aware of the change of payment details.

Both the landlord and tenants can find their current payment details on the rents page of your tenancy under View payment instructions

You can find out more about hands free rent collection here:

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