Safe decisions

NZ's best value tenant checks

Comprehensive tenant checks for peace of mind.


Get to know how myRent tenant checks work

Why run a tenant check?

Tenant checks are a great way to ensure that your applicants are who they say they are. With a more complete picture of the applicants and their past you can make smarter decisions. Additionally, tenant checks are required by some insurance policies.

How long does it usually take?

Most checks are data-driven and will be performed instantly. Employment, previous landlord, and personal checks require a human response which is often within an hour but can take a day or two.

NZ's most thorough checks

Key information from the sources that matter. Our comprehensive checks bring together data from a wide range of the most trusted sources. Paint a more complete picture of your future tenants. No guessing games.

View sample report

Your tenant check options

$35 Check
$55 Check
Centrix credit check, credit file history, and ID check
Credit check, credit file history, & ID check
Equifax credit check and credit file history
Credit check & credit file history
illion credit check & credit file history
Credit check & credit file history
Tenancy Tribunal
Tenancy Tribunal
illion Tenancy Database (Previously TINZ)
illion Tenancy Database (Previously TINZ)
Personal Property Securities Register
Registered financial securities
Employer reference checks
Employer reference check
myRent Previous landlord reference checks
Previous landlord reference check
Character references are checked
Character reference check
Passport checks
Passport checks (if required)
Driver license and passports are checked
Reported aliases
Credit file activity is checked
Insolvency history
Company affiliations
Company affiliations
myRent Court judgements and Tribunal orders
Court fines & judgements
Police name match search
Police name match search
Interpol name match search
Interpol wanted persons search
Parole Board records search
Parole Board records search
Property ownership records
Property ownership records
Facebook and LinkedIn searches
Facebook and LinkedIn searches
Google, NZ Herald, Stuff, and 1News
Google, NZ Herald, Stuff, & 1News

You make the decisions

We don’t say yes or no to a tenant. We collect thorough background information and present it for you to make the decision.

Want more information?

If you want to follow up with more checks of your own or contact the references with some specific questions, you are given all the appropriate details to do so.

NZ's best value tenant checks

How it works

Order your checks

It’s simple and easy to order checks online. Provide us with the name and contact details of the tenant and we will contact them to obtain the detailed information and legal permission to run the checks.

If your tenant applied for your property through a myRent advert then you can skip this step as we have everything we need. Just start the check from their application on your dashboard.
Review & payment

Once we have all the info from the tenant we let you know so you can review it. You’ll then finalise payment to proceed with the check.

View the results
The majority of the information will be available instantly through your dashboard. We will let you know via email when the employment, previous landlord, and character checks are ready. As these require a human response, they are usually available within an hour but can take a day or two. View example


Can I perform tenant checks for properties which are not managed or advertised through myRent?

Yes, myRent tenant checks are available to all landlords regardless of if they advertised or use our self-management software.

If you advertised your property with us and your tenant completed an online application, then the easiest way to complete a tenant background check is to start the check from their application on your dashboard as they have already provided us with the relevant legal permissions. If they have not competed an application with us just start the process here.

Does my insurance company require tenant checks?

Some NZ insurance companies need you to present a proof of vetting all adults in the property when submitting damage claims with them. We would recommend checking if this is part of your obligation as part of your policy.

Do I need to run checks with all 3 major credit check agencies?

No, credit check agencies largely hold the same or similar data on each individual. It is not usual practice to run checks with all 3 as it increases costs without revealing additional information.

Should I check a tenant's ID?

Yes, we always advise checking a tenant's ID at the viewing or before you hand over the keys. Tenant checks will verify the details provided, but we are not able to check if tenant you interviewed matches the ID.

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