Step 1: Go to your chosen Tenancy
Step 2: Go to Settings

Step 3: Select Rent settings

Step 4: Select Rent opening balance

Step 5 Enter the amount of arrears or credit and press Save. If it is an arrears amount you will need to add a minus symbol prior to the number entered in order to create a a negative balance.
Example of a credit:

If there is a credit, this will automatically be allocated against future rent. Any credit should be used before you request your tenant/tenants to pay further rent.
Example of an arrears:

If there is an arrears, all payments added will be assigned to the first due date in myRent until the arrears is paid off.
