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How to change the opening balance of a tenancy

If you’re setting up an existing tenancy that had an arrears or credit balance when it was started in myRent, you can add a opening balance by following the steps below:

Step 1: Go to your chosen Tenancy

Step 2: Go to Settings

Image Description

Step 3: Select Rent settings Image Description

Step 4: Select Rent opening balance Image Description

Step 5 Enter the amount of arrears or credit and press Save. If it is an arrears amount you will need to add a minus symbol prior to the number entered in order to create a a negative balance.

Example of a credit: Image Description Image Description

If there is a credit, this will automatically be allocated against future rent. Any credit should be used before you request your tenant/tenants to pay further rent.

Example of an arrears: Image Description Image Description

If there is an arrears, all payments added will be assigned to the first due date in myRent until the arrears is paid off.

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