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How to set up rent for an existing tenancy that is being onboarded

16 May 2022

Photo by Hemanth Nirujogi:

When creating a tenancy on myRent that is for an existing tenancy there are a couple of key considerations for ensuring the rent statement is set up as intended. We reccomend to use the steps below:

Step 1: When you get to the Set up rent part of the tenancy setup, select Get started

Step 2: Choose your rent collection option.

Step 3: Select Add my bank account and then either select an existing account from the dropdown and choose Select bank account or

Select Add a new account followed by adding the details and selecting Save account.

Step 4: You will want to choose the Conversion date (Starting date of the rent statement)

Your Conversion date is the day when you will start keeping track of all rent transactions on myRent. (Note: You can also use a past date as your conversion date provided you’re able to enter all rent payments that have taken place).

You can do this by following the steps here

Step 5: The rent due day will default to the same day as the agreement start day, so if this had changed since the tenancies start date you will need to do a change of due day

If you’re getting stuck with setting up the rent statement as intended, please contact our dedicated support team by emailing

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