How to change your rent due day

You can change the rent due day on your tenancy by following the steps below:

Option 1: Use this option if you would like to change the due day but keep the rent period the same.

Step 1: Go into your chosen tenancy

Step 2: Go to Settings

Step 3: Go to Rent settings

Step 4: Select Rent due day

Step 5: Select Adjust the rent due day only

Step 6: Select The day of the week Rent will be due (the minus symbol indicates previous Tuesday)

Step 7: Select The effective from date (this should be a date after the most recent recorded payment and before the next due payment)

Step 8: Select Preview (This is an important step which lets you check the rent statement below before saving changes to make sure it displays correctly)

If it doesn't display correctly you can make changes and preview again.

Step 9: Once you're happy with the changes, Select Save

Option 2: Use this option if you want to change the due day and the rent period to match. Please note this may create a prorated charge in the system so we recommend checking the preview and advising the tenant directly of the amounts to pay.

Step 1: Go into your chosen tenancy

Step 2: Go to Settings

Step 3: Go to Rent settings

Step 4: Select Rent due day

Step 5: Select Adjust day with prorated rent

Step 6: Select The day of the week Rent will be due

Step 7: Select The effective from date

Step 8: Select Preview (This is an important step which lets you check the rent statement below before saving changes to make sure it displays correctly)

If it doesn't display correctly you can make changes and preview again.

Step 9: Once you're happy with the changes, Select Save

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