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How to opt-in to hands-free rent collection

26 June 2023

If you would like to change your rent collection method from DIY rent collection to Hands-free, simply follow these steps:

Step 1: go to your chosen Tenancy

Step 2: go to the Settings page

Step 3: select Rent Settings

Step 4: select Rent collection method

Step 5: select Use Hands-Free Rent Collection and press next

Making this change will generate a notification that advises your tenants of the change and provides them with the new payment details to use.

Both the landlord and tenants can find their current payment details on the rents page of your tenancy under View payment instructions

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