Get to know myRent with a quick overview video:

Who pays for unexpected charges caused by a water leak?

6 March 2019

Photo: Drip by James Lee

Plumbing leaks can cause a lot of headaches to both landlords and tenants. Dealing with plumbers, insurers, potential damage to flooring and fixtures and unexpected repair costs are all painful enough. But who picks up the bill for unexpected water or heating charges?

The Residential Tenancies Act 1986 requires a landlord to provide premises fit to live in and in a reasonable state of repair. So, you must provide your tenants with plumbing that is in good condition and free of leaks. The loss incurred due to damage is likely to be considered landlords' responsibility.

That is not to say that you have to pay the whole bill. Tenants are still responsible for their water use. A fair way to establish your share is to compare the bill in question to the tenants' average water bill. The difference is what you need to cover.

Do note that Section 40 of the Residential Tenancies Act also states that a tenant should notify the landlord as soon as possible about the discovery of any damage to the premises and what needs fixing. If this is not done, the landlord may be able to claim a portion of the repair costs from the tenants.

It is advisable for the issue to be resolved between the tenant and the landlord. If, however, you can't agree, the tenant can apply to the Tenancy Tribunal to try and recover increased water or power costs.
But if it's landlord's name on the bill, then they can issue a 14-day notice to remedy if the bill is not paid by the due date and then apply to the Tenancy Tribunal for a decision.

The information contained in this article is exclusively for promotional purposes. It does not in any way constitute legal advice and should not be relied upon as the basis for any legal action or contractual dealings. The information is not and does not attempt to be, a comprehensive account of the relevant law in New Zealand. If you require legal advice you should seek independent legal counsel. does not accept any liability that may arise from the use of this information.

Back to resources
What the community has to say
  • MB

    Thank you I was trying so hard to find this information

  • FC

    What if the leak is from their washing machine? Surely the tenants got to pay for the repair?

  • Our services


    Advertise your rental
    from $50

    Includes a listing on Trade Me,, OneRoof,, and

    Learn more

    Tenant checks
    for $35

    Rent with confidence and make informed decisions with comprehensive tenant checks.

    Learn more

    Self-management platform from $17/month

    Save time and money. Rest easy with our self-management platform. Start with a free trial.

    Learn more

    Get to know how myRent works

    Not quite ready to sign up?

    Subscribe to our weekly newsletter read by 30,000+ landlords. Get updates on important tenancy law changes, tips on maximising rental returns, and more great resources.