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Tenants with pets – to let or not to let

Anna
7 August 2021

Photo by Karolina Grabowska from Pexels

Kiwis love their animals — New Zealand has one of the highest rates of pet ownership in the world. Yet for years, many renters have struggled to find a home that welcomes their furry companions. The new rules aim to change that by making pet ownership easier while still protecting landlords from potential damage or nuisance.

Update: From 1 December 2025, new tenancy rules take effect.
- Landlords must consider every pet request on a case-by-case basis and can only refuse on reasonable grounds (for example, body corporate restrictions or genuine property unsuitability).
- Landlords may now request a pet bond of up to two weeks’ rent in addition to the standard bond.
- Tenants are fully liable for any damage caused by their pets..


What the new law means for landlords

Landlords can’t simply advertise or state “no pets” by default anymore. Pet requests must be considered individually, and any refusal must be based on reasonable grounds, such as:

  • The property being unsuitable
  • Body corporate or local council restrictions prohibiting pets
  • Health or safety concerns (e.g. allergies in shared housing situations)

Even when a pet isn’t allowed, landlords should be ready to explain the reason in writing if asked by the tenant.

If you grant consent, you can:

  • Request a pet bond (up to two weeks’ rent) to help cover potential pet-related damage
  • Include clear conditions in the tenancy agreement about where pets can go, maintenance expectations, and cleaning obligations
  • Reassess consent if the pet causes ongoing issues or breaches those conditions.

Benefits of allowing pets

  • Attract more tenants: With around 60 % of Kiwi households owning a pet, allowing pets opens your property to a wider audience.
  • Reduce vacancies: Pet-friendly homes are let faster and often command slightly higher rent.
  • Encourage long-term tenancies: Once tenants find a suitable home for their pet, they’re more likely to stay longer.
  • Transparency: When pets are declared and approved, you maintain visibility and control rather than facing “secret” pets later.

The best thing to do is to consider each tenant with pets on a case-by-case basis. For peace of mind, you can ask to see a pet reference, meet the pet, talk to previous landlords about their experience during reference checks, talk to the applicants about who looks after their pet when they're away on extended trips or during work hours.

Managing potential downsides

While tenants are now fully liable for pet damage, prevention is still key.

  • Inspect regularly: Routine inspections can help identify and resolve issues early.
  • Document pet conditions: Specify acceptable pet types, numbers, and areas (e.g. “small dog allowed outside only”).
  • Address complaints promptly: If neighbours raise concerns, record them and communicate clearly with the tenant.

Tip: Hard-floor surfaces like tile or laminate are easier to maintain than carpeted areas for pet-friendly homes.


Remember renting to tenants with pets is about tenants, not about pets.

You can get a good idea during the screening process if the applicants are responsible and genuine people who care for their animals and the homes they live in.

Add extra clauses to the tenancy agreement:

  • You can specify the number of pets allowed, pet type, breed, and even specific animal by name. If anything were to happen to the animal, the tenants would need to re-apply to have a replacement pet.
  • You can ask your tenants to clean/pick up after their pets promptly and regularly.
  • You could ask tenants to notify you immediately if the pet caused any damage. So you can address and fix things quickly.

Open and transparent communication helps maintain a good relationship with tenants and may encourage them to uphold their rental and pet agreement.

The information contained in this article is exclusively for promotional purposes. It does not in any way constitute legal advice and should not be relied upon as the basis for any legal action or contractual dealings. The information is not and does not attempt to be, a comprehensive account of the relevant law in New Zealand. If you require legal advice, you should seek independent legal counsel. myRent.co.nz does not accept any liability that may arise from the use of this information.

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What the community has to say
  • CC
    Christine

    When we used to rent, we always had to lie about how many cats we had, so we didn't want our tenants to have to do that with us. Getting tenants with pets has been great for us - they really appreciate it and look after the property better. Children cause more damage!

  • EH
    Erika

    My tenant has asked if they can pay extra to have a pet at the property. The current rental agreement says no and is only a couple of months into a 6 month lease. Can the rent be increased within the first 12 months to add pets to the agreement or do they need to wait one year?

  • AV
    Andreea

    Problem is the proble some don't respect other people properties, request once they move in. They don't understand the effect on the pet on the landlord for future, its a risk of harder renting,of damages pf creating mess. Some don't care after they leave and that is why landlords don't need wxtra problems of ungreatful tenats. Not everyone is the same, but manypet owners don't treat the property like is their own, or maybe will treat their own property poorly, and try to don't take responsabilities for their pet damages after they promise everytbhing under the sun before enter the agreement. Genuinety, honesty,responsability, have character and integrity are values that unfortunately aren't promoted in the society in in some more then the other, especially in the one in which people are let to believe that they are entitle and have rights but not responsabilities and NZ have too much this approch a lack of respect for someone else hard work, probably thatis the reason of a low percentage in renting to people with pets. I never seen so many dirty properties and bad look after like I have the oportunity to see in NZ. mess everywhre, food everywhere, everything everywhere, lack of personal standards. I work in cleaning area and as a sell person and have frinds changing electrical boads, or electrician. Is not ok what is happening. I have no doubts we can step up and stop abusing pets or family member or properties in NZ

  • MW
    Mary

    I have a tenant who said she had no pets to discover she did dog inside house and cat...two....when I told her no pets she become nasty and smart with her replies to me.contract inplace no pets...kept add no pets and sent to her as she stated it wasn't...i keep everything...I send two letters via email 14days to remedy...she told me in a angry way they had been removed...which they hadn't...14days passed and they are still at property.Asked her again she says they aren't hers...which clearly they are...smart replies aggressive and anti social behaviour...stems from lying about animals and not wanting me doing inspections .Late rent over 21days...animals x2...gardens never done and nasty...she only been in the property 8wks.New carpet new drapes bathroom and toilet lineo...caused so much stress never encounted this before. Many calls to tenancy services
    ..feel afraid to send notices due to it falls under hassment...did one inspection at 4weeks dog hiding over fence...cat locked in car...didn't say a thing in fear of her actions...it's a nitemare of worry.We had tenants that ruin another house next door with dogs we allowed...dogs ruin carpet lineo doors ...walls high costs to renovate...dog poo everywhere.we learnt from that ...so decided no more pets.Worse house is right on our place of work door step so we see all...no consent from her landlord to make alterations we just notice...hating going into work and all the stories its hard now to get tenants out...it works in their favor and not the landlord...as she threatens us with tenancy tribural too...it's like she trying to make us angry on purpose...we have followed all rules set out...but gosh its a process...I could have a mental breakdown with this lady ...I don't want to be a detective...it drains the life out of you.She was never honest from the get go on many things not just the animals to get our house...so ive join here for help.

  • AB
    Angela

    christ i had same deal -young person thinking it’s ok to have dogs inside on new carpet -drugs smoking dealing
    abused as the freddy landlord when i spent 40 prior to installing brand new gibs kitchen bathroom painting for this all to be undone by scum

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