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Automated rent collection

Hands-free rent collection

  • Transparent
  • Professional
  • Stress-free

Streamlining your rent collection

Hands-Free Rent Collection is an add-on to our self-management platform. It gives you the hands-off rent collection experience you might expect from an agent, while keeping you in the loop and in control.

How it works

Rent collection

myRent collects & reconciles your rent payments

myRent collects the rent, reconciles, chases arrears, and notifies you when the payment is received and on the way to your account. We know how important it is to receive rent on time, so we want to get it to you as fast as possible. Rent is transferred to you the same day it clears myRent's bank account (usually within one business day).

Late payments

Chasing arrears

We understand the challenges of dealing with missed payments. We follow up immediately on any missed rent payments. If a payment fails to arrive on our system, we will notify you and your tenants promptly. We then keep you in control by giving you various options to resolve any rent-related issues swiftly and efficiently, including serving and e-signing rent arrears notices, 14-day notices to remedy, payment plans, or simple check-ins that are third party tracked.

Stay in the loop

Real-time notifications

When your rent is received and reconciled, you and your tenants are notified so everyone is kept in the loop.


Record keeping

The Hands-Free Rent Collection service also takes care of the necessary record keeping. As a landlord, you are legally required to keep records of rent payments and documents. With myRent, this record keeping is done for you, saving you time and ensuring compliance with legal requirements.

Bonus features

Extra features included with Hands-Free Rent Collection

Alternative payment methods

Tenants have the option to pay rent by credit or debit card. This is a powerful tool for clearing arrears quickly, even when cash flow is tight.

Collect bill payments

myRent can collect your tenants' bill payments on your behalf.

Sense of professionalism

A consistent intermediary between you and your tenants.

WINZ payments

myRent is an official WINZ supplier (CUR001535505), so we can collect WINZ payments on your behalf.


"My favourite feature of myRent is the Hands Free rent feature. The ability to know exactly what is owed at any given time without having to do any back of the envelope calculations"
Managing 5 properties in Wellington
"We love using MyRent. Hands free rent collection was a game changer for us."
Managing 3 properties in Auckland


Hands-free Rent Collection is an add-on to myRent's self-management platform. View full pricing
Hands-Free Rent Collection
Per property per month + GST
Trusted by thousands of landlords. myRent acts as your rent collection sidekick to collect and reconcile rent, send notifications, assist with late payments, arrears, and more.
Automatic payment due reminders
Automatic follow ups for missed payments
Multiple options for tenants to pay rent
Record keeping done for you
Easy setup to reduce arrears
Support direct payments from WINZ
Receive tenant utility bill payments
Various options for arrears management
Unlimited customer support

Try for free with a risk-free 2 month trial

We're so confident you'll love myRent, we'll give you your first 2 months free. To get started with Hands-Free Rent Collection, add your tenancy and select Handsg-Free Rent Collection when setting up your rent.

Start your trial


How long does it take for myRent to transfer rent payments?

Rent is transferred to you the same day it clears myRent's bank account (usually within one business day).

How do my tenants set up their rent payments?

myRent gives you and your tenants very clear instructions on setting up rent and bill payments. Tenants are provided unique references for any rent and bill payment.

How much does it cost?

Hands-Free rent collection costs $12 per property per month. It is an add-on to your monthly management subscription, starting at $17 per month.

4.9 out of 5 rating of "Excellent" on Trustpilot

Don't just take our word for it. Hear what our landlords have to say about us.

Dedicated customer support.

Every step of the way.


Our NZ based team are here and happy to answer any questions you have or help you set up your tenancy. Speak to an expert today.

The myRent Customer Service team
Help Center
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Normal hours
9am - 5pm
Monday to Friday
If you have an urgent enquiry outside of these hours, we do our best to get back to you as soon as possible.

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