Get to know myRent with a quick overview video:

Healthy Homes Standards - Keeping records

13 October 2020

Photo by Dan Dimmock on Unsplash

As a landlord, you need to ensure that your rentals meet the standards by the deadline. However, you also need to keep records of how you're complying with the Healthy Homes Standards (HHS).

A landlord needs to keep accurate records not only about their tenancy but about their compliance with HHS. Although there is no requirement to attach any additional information, photos or documents to your Healthy Homes Compliance Statement (required from 1 December 2020), it is necessary to have these records available in case of the Tenancy Compliance and Investigations Team's audit or the Tenancy Tribunal dispute.

What records should I keep?

  • Compliance certificate
  • Body Corporate rules
  • A printout from the heating assessment tool
  • Invoices from builders for their work
  • Receipts for any building materials purchased
  • Photos and videos of different areas in the property showing compliance or demonstrating why exemptions apply
  • Any professional evaluation reports
  • Body Corporate rules
  • Communication with Strata or tradespeople
  • Product manuals
  • Any other documents that you think are relevant to back up your position on the compliance statement.

You can be penalised if you don't supply the records within 10 working days of the request from the relevant authority.

The information contained in this article is exclusively for promotional purposes. It does not in any way constitute legal advice and should not be relied upon as the basis for any legal action or contractual dealings. The information is not and does not attempt to be, a comprehensive account of the relevant law in New Zealand. If you require legal advice, you should seek independent legal counsel. does not accept any liability that may arise from the use of this information.

Back to resources

Our services


Advertise your rental
from $50

Includes a listing on Trade Me,, OneRoof,, and

Learn more

Tenant checks
for $35

Rent with confidence and make informed decisions with comprehensive tenant checks.

Learn more

Self-management platform from $17/month

Save time and money. Rest easy with our self-management platform. Start with a free trial.

Learn more

Get to know how myRent works

Not quite ready to sign up?

Subscribe to our weekly newsletter read by 30,000+ landlords. Get updates on important tenancy law changes, tips on maximising rental returns, and more great resources.